Sorry, I was applying lipstick, what were you saying?

Customer support is a funny business. I fully understand they get absurdly stupid questions and automatically assume the customer is an idiot, as I've had my share of those questions myself. But that they themselves are capable of asking such moronic questions, I had no idea.
Or maybe the guy taking my call yesterday automatically assumed, hearing my girly voice, that I was one of those less computer-abled that would call customer support because I wouldn't find the on-button.
Anyway, after I had told him about which lights were blinking on our router, he proceeded to ask me if I had turned the router ON!
"Well, how else would I see blinking lights on it?" I replied, sugar sweet. Duh!

That reminds me of the stupidest question I've had at work so far. A guy comes in, wants to wash his car. He gets the best programme and is handed the complimentary interior wipes. "Huh? Is that done automatically?" he asks, referring to the wipes.
The evil Kjersti wanted to reply "Yes, little gnomes spring out of the package and cleans your entire interior". But of course, that's not how we do things. So I painfully (trying not to laugh my ass off! hard I tell ya!) explain the guy that no, you have to do that yourself. He looked disappointed.